We want you to love your purchase from Better by Kita. If you’re not completely satisfied, you may return eligible items within 14 days of delivery for a refund or store credit. Items must be unused, in their original packaging, and accompanied by proof of purchase. Please note, return shipping costs are the responsibility of the customer unless the item was damaged or incorrect. To initiate a return, contact our support team at contact@betterbykita.shop.